Cookie Policy
Effective Date: August 15, 2025
1. Introduction
This Cookie Policy explains how Feelter ("we", "us", "our") uses cookies and similar tracking technologies on our website feelter.io ("Service"). This policy should be read alongside our Privacy Policy.
By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can control and manage cookies through your browser settings or our cookie preference center.
2. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
2.1 Types of Cookies We Use
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device until they expire or you delete them
- First-Party Cookies: Set directly by our website
- Third-Party Cookies: Set by external services we use (like Google Analytics)
3. How We Use Cookies
3.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include:
- Security cookies: Protect against cross-site request forgery
- Session management: Remember your login status and preferences
- Load balancing: Distribute traffic across our servers
- Cookie consent: Remember your cookie preferences
3.2 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website:
- Google Analytics: Tracks page views, user behavior, and traffic sources
- Performance monitoring: Measures website speed and functionality
- User experience: Identifies areas for website improvement
- Content optimization: Helps us create more relevant content
3.3 Functional Cookies
These cookies enhance your experience by remembering your preferences:
- Language preferences: Remember your chosen language
- Contact form data: Pre-fill forms with your information
- Chat preferences: Remember support chat settings
- Accessibility settings: Remember display preferences
3.4 Marketing Cookies
Used to deliver relevant advertising and track campaign effectiveness:
- Ad targeting: Show relevant advertisements based on interests
- Campaign tracking: Measure marketing campaign performance
- Social media: Enable sharing and social media functionality
- Remarketing: Show ads to previous website visitors
4. Detailed Cookie List
4.1 Essential Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| _csrf | Security token for form submissions | Session |
| feelter_session | Maintains user session | 24 hours |
| cookie_consent | Stores cookie preferences | 1 year |
4.2 Analytics Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_X3E9ESSKRV | Google Analytics | Session and campaign tracking | 2 years |
| _gid | Google Analytics | Distinguishes users for 24 hours | 24 hours |
4.3 Functional Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores language and display preferences | 1 year |
| contact_form_data | Pre-fills contact forms | 30 days |
5. Third-Party Services
5.1 Google Analytics
We use Google Analytics to understand website usage:
- Data collected: Page views, session duration, bounce rate, traffic sources
- Purpose: Website optimization and content improvement
- Privacy policy: Google Privacy Policy
- Opt-out: Google Analytics Opt-out
5.2 Social Media Platforms
When you interact with social media features on our site:
- LinkedIn: Professional networking and content sharing
- Twitter: Social media sharing and engagement
- Facebook: Social login and content sharing
5.3 Customer Support
Our customer support tools may set cookies for:
- Chat functionality: Live chat support sessions
- Support tickets: Tracking support requests
- Knowledge base: Improving help documentation
6. Cookie Management
6.1 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
6.2 Managing Cookie Preferences
You can manage cookies through your browser settings to:
- View all cookies used on our website
- Enable or disable non-essential cookies
- Delete existing cookies
- Block future cookies
6.3 Opt-Out Links
- Google Analytics: Browser Add-on
- Digital Advertising Alliance: Opt-out Tool
- European Interactive Digital Advertising Alliance: Your Online Choices
7. Mobile Devices
On mobile devices, cookies work similarly but with some differences:
7.1 Mobile Browsers
- Safari (iOS): Settings > Safari > Privacy & Security
- Chrome (Android): Settings > Site settings > Cookies
- Firefox (Mobile): Settings > Data Management > Cookies
7.2 Mobile App Tracking
If you use our mobile app, tracking is governed by:
- Device advertising identifiers (IDFA/GAID)
- App-specific privacy settings
- Operating system privacy controls
8. Impact of Disabling Cookies
8.1 Essential Cookies
Disabling essential cookies will prevent:
- Proper website functionality
- Secure form submissions
- Session management
- Security protections
8.2 Analytics Cookies
Disabling analytics cookies will:
- Not affect website functionality
- Prevent us from improving user experience
- Reduce our ability to measure performance
- Limit content personalization
8.3 Marketing Cookies
Disabling marketing cookies will:
- Show less relevant advertisements
- Prevent remarketing campaigns
- Limit social media integration
- Reduce campaign measurement accuracy
9. Data Processing and Storage
9.1 Data Location
Cookie data may be processed in:
- European Union (primary)
- United States (Google Analytics)
- Other countries where service providers operate
9.2 Data Protection
We ensure appropriate safeguards for international transfers:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Certification schemes and codes of conduct
10. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children through cookies. If you believe a child has provided information through our website, please contact us immediately.
11. Changes to This Cookie Policy
We may update this Cookie Policy to reflect:
- Changes in our cookie usage
- New technologies or services
- Legal or regulatory requirements
- Industry best practices
We will notify you of material changes through:
- Website banner notifications
- Email notifications (for registered users)
- Updated "Last Modified" date
12. Legal Basis
Our use of cookies is based on:
- Consent: For non-essential cookies like analytics and marketing
- Legitimate Interest: For essential cookies required for website functionality
- Contract Performance: For cookies necessary to provide requested services
Contact Us
For questions about this Cookie Policy or to manage your cookie preferences:
Feelter
Splaiul Unirii 160, Sector 4
Bucharest, Romania
Email: contact@feelter.io
Last updated: August 15, 2025
Questions about this document?
If you have questions about this document, please contact our legal team.
Contact Legal Team